Duo PuzzleOur rules
Duo Puzzle has zero tolerance for objectionable content or abusive behaviour. Don’t upload, post or share:
- nudity or sexual content
- any sexual or exploitative content involving a minor
- violent, hateful, threatening or harassing content
- illegal content
- photos of other people without their permission, or photos you don’t have the right to share
The same rules apply to names and usernames. Duo Puzzle is for people aged 16 and over. The full rules are in our Terms of Use.
Report and block
- In a game: tap the flag at the top of the screen to report the photo or the player.
- On a feed post: open the post’s menu and choose Report.
- Block a player: if you’re signed in, block them from the game menu or their post. They won’t be matched with you again, and you won’t see their posts. Manage blocked players in your profile.
You can also email us at help@duopuzzle.online.
What happens after a report
We aim to review every report within 24 hours. We keep a copy of a reported photo until we’ve finished handling it. If something breaks our rules, we remove it, and we can ban the account and block the device it came from, permanently and without notice.
Someone who has been blocked can send us one appeal every 7 days from the link in the app. We read every appeal and decide whether to lift the block.
Child safety standards
We have zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, and any sexualisation of minors.
- Duo Puzzle is only for people aged 16 and over. If we learn that someone younger is using it, we remove their account.
- Anyone can report a photo, post or player from inside the app, and we act on reports about children first.
- We remove CSAE content as soon as we find it, ban the account and block its device, and report it to the relevant authorities, such as the National Center for Missing & Exploited Children (NCMEC), as the law requires.
- We cooperate with law enforcement and comply with child safety laws where we operate.
Our contact for child safety is help@duopuzzle.online. If a child is in immediate danger, contact your local police first.
Your photos
Photos aren’t checked before your partner sees them, so please report anything that breaks these rules. Game photos are deleted 24 hours after the game’s last activity, unless you choose to post them or the game is reported. We remove location data from every photo. See our Privacy Policy.