Duo PuzzleThis policy explains what Duo Puzzle collects and why. Duo Puzzle is run by Madhav S. Contact: help@duopuzzle.online.
What we collect
- Your account: if you sign in, a private identifier from Apple or Google, the email address they share with us, and the name, username and avatar you choose. If you use Apple's Hide My Email, we only get Apple's forwarding address. We use your email to manage your account, contact you about it, and enforce bans. We don't send marketing email or share it with other players.
- Your photos: the photos you upload for a game, and any you choose to post. We remove location data from them.
- Your activity: your games, times, posts, likes, friends, game requests, blocks, reports and any appeal you send if you're blocked, and the days you open the app while signed in. We use these to run the game and to understand how it's used overall.
- A device identifier: a random value the app creates when installed. We link it to your account when you're signed in, and use it to enforce bans and handle reports. It isn't your phone's advertising identifier.
- Technical logs: our servers may log details such as your IP address, to keep the service secure and fix problems.
- Our website: duopuzzle.online doesn't use cookies, analytics or trackers.
Who can see it
- People you play with see your photo for that game, and your name and avatar if you have an account.
- Posts can be seen by everyone or by friends only, as you choose. A partner's name may appear on a post, and they can remove it.
- We can see reported photos and related details so we can review them.
- Our hosting provider, Fly.io, stores the data for us on servers in Singapore. Apple and Google handle sign-in when you choose them.
- We may share information if the law requires it, or to report illegal content.
We don't sell your data, show ads, or track you across other companies' apps and websites.
How long we keep it
- Game photos: deleted 24 hours after the game's last activity.
- Posts: kept until you delete them or delete your account.
- Reported photos: a copy is kept until we've finished handling the report.
- Accounts: kept until you delete them.
- Ban records, appeals and game statistics: bans are kept while they apply, appeals are kept so we can handle repeat problems, and game statistics that no longer identify you may be kept.
Your choices and rights
You can change your avatar, delete posts, and delete your account from your profile. Deleting your account removes your account and your posts. You can also email us to ask for a copy of your data, or to have it corrected or deleted. Depending on where you live, you may have other rights, including complaining to your data protection authority. Your data may be processed outside your country.
Children
Duo Puzzle isn't for anyone under 16. If you think someone under 16 is using it, email us and we'll remove their account.
Changes
We'll change the date above when we update this policy.